Senior Mainframe Support Engineer

Are you an experienced technologist passionate about working in a complex IBM Mainframe environment? Do you have a client-centric mindset and thrive in a team-oriented, global organization? We are looking for a Mainframe Support Engineer to join a leading banking client in Zürich, Switzerland. We offer a hybrid work model with a mix of remote and on-site work in Zürich.

If you are eager to play a key role in supporting and optimizing mission-critical online services, we want to hear from you!

#LI-DNI

Responsibilities

• Work as part of the Mainframe Online Services team with expertise in CICS and MQ subsystems and related products
• Provide 2nd-level support and assistance to application teams on CICS/MQ issues
• Perform incident and problem management for CICS/MQ components while managing changes using IPCM
• Automate and optimize processes to maximize system throughput and service reliability
• Actively contribute to the Agile environment with a transformation-oriented mindset
• Enhance infrastructure reliability, adopting Site Reliability Engineering (SRE) principles
• Take proactive measures to eliminate inefficiencies and enable automation

Requirements

• Strong skills in z/OS System Components, TSO, ISPF and JCL
• Proficiency in scripting languages such as REXX and/or Python
• Expertise in CICS and IBM MQ, including Cluster and QSG
• Basic knowledge of DB2 Plans, Packages and SQL Statements
• Understanding of LDAP and USS on IBM Mainframe
• Ability to work effectively under pressure in fast-paced situations
• Preparedness to be part of a 24/7 on-call rotation
• Fluent in English and German

Nice to have

• Familiarity with database systems and advanced SQL knowledge
• A strong foundation in common IT concepts, including Microsoft Office